General Plant Instructions & Care
Carefully unpack your plants as soon as possible. Remove moss from around the roots before planting. Shipping stress may cause some plants to arrive with a varying amount of dry, drooping or yellow leaves and or branches. Stressed plants usually benefit from the removal of these problem areas. Do not plant your plants directly into the ground. A plastic pot slightly larger than the diameter of the root ball with large drainage holes is ideal. Do not use clay pots. A layer of river rock or pebbles at the bottom of the pot can be beneficial for improving drainage. Plant at the same root level with a well draining mix utilizing a combination of any of the following mediums, peat moss, perlite, coco coir, vermiculite, pine bark, sand. Do not use "native" or "garden" soil. Water your plants and place them in bright indirect light away from full sun and drying winds. In most cases your plants will benefit from providing an environment of enhanced humidity until root function has normalized, typically from a few days to as much as 1 or 2 months. Once new growth appears the plants may be stepped up to a larger pot or planted in the ground. At this point you can gradually move your plants into an appropriate amount of sunlight and fertilization may begin using a balanced slow release fertilizer.
Return policy
We guarantee to ship healthy plants but cannot be responsible for their well being after their arrival. If for any reason your order arrives in poor condition due to negligence on our part, we will gladly refund the purchase price or send a replacement. Buyer must please send a notification within ( 1 ) day of arrival describing the issue(s) accompanied by photos of the un-altered order in its original packing material.